Shipping Policy

Order Processing

All MAYANOS orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can follow your package.

Shipping Time

Estimated delivery times may vary depending on your location.

• United States: 3–7 business days

• International Shipping: 7–14 business days

Please note that shipping times may occasionally be affected by factors outside our control such as customs delays, weather conditions, or carrier issues.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may apply during special promotions.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email that allows you to monitor the progress of your delivery.

Lost or Delayed Packages
Incorrect Shipping Information

MAYANOS is not responsible for shipping delays caused by the carrier, customs, or incorrect shipping addresses. However, if your package appears to be lost or significantly delayed, please contact us and we will do our best to assist you.

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Please make sure your shipping address is correct when placing your order. MAYANOS cannot guarantee changes after an order has been placed.